Alexa Care Hub

Amazon has rolled out the Care Hub, a set of Alexa features you can use to remotely check in on older relatives in their homes. That could be especially useful during COVID-19, when many folks aren’t able to visit their relatives as often as they usually do. Care Hub is free and easy to set up — your relative just needs an Alexa device.

Through Care Hub, Alexa can send you alerts when your relative first uses their Echo device each morning or if they don’t use the device by a certain time. You’ll also have access to an activity feed where you can see an overview of their Alexa activity. (Amazon emphasized that this was designed with privacy in mind — you can see the types of activities your relative is doing, but you can’t see things…

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Alexa Care Hub – Created with features that provide assurance for you and independence for them

Alexa Care Hub – See how they’re doing, not what they’re doing

It’s easy to check in and know everything is going well throughout the day. A quick glance at the activity feed shows your loved one’s activity by category (like entertainment). You won’t see the song they played or what they said. Set up alerts to notify you if there’s no activity or when the first interaction happens every day. It’s reassurance for you and independence for them.

Be there when they need you most

“Alexa, call for help.”

Alexa will call and send a notification to your phone if your loved one asks for help. You can then call or drop in on them through the Care Hub, or decide to contact emergency services.

Alexa Care Hub – Alexa makes every day easier and more enjoyable

There are so many ways Alexa can help and add to your day. Some of our favorite things to ask and say to Alexa are:

“Alexa, play the news.”
Stream the latest news from your preferred News Channel.

“Alexa, call Angela.”
Make a phone call hands-free.

“Alexa, remind me to­­ take my pills.”
Easily set up reminders.

“Alexa, play ’60s music.”
Ask for your favorite song, artist, or genre.

“Alexa, enable Headspace meditation.”
Build a daily meditation practice.

“Alexa, play Jeopardy!”
Test your knowledge with the popular game.

“Alexa, turn on the lights.”
Make it brighter without getting up.

“Alexa, speak slower.”
Adjust Alexa’s speaking rate to your preference.

“Alexa, turn on/off Alexa captions.”
Control captions on your device.

“Alexa, add eggs to my shopping list.”
A helpful way to stay organized.

See more things Alexa can do

Alexa Care Hub – Designed with privacy in mind

As with all Alexa and Echo devices, the Care Hub is designed with multiple layers of privacy protection.

With your loved one’s permission, the Care Hub can show you general information about their interactions with Alexa and smart home devices. For example, you’ll see that ‘Entertainment’ was played but not which song they asked for.

For added control on what activity is displayed in the Care Hub, your loved ones can view, hear, and delete any of their voice recordings in Alexa Privacy Settings or in the Alexa app at any time. They can also easily delete by voice by saying, “Alexa, delete what I just said,” or “Alexa, delete everything I said today.”

KEY POINTS:

• More seniors than ever are choosing to remain at home and live independently.
• Amazon wants to make it easier for caregivers to check in on their aging relatives.
• It has a new feature called “Care Hub” to help provide some peace of mind to family members.

Read more tech news here.

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